Data Deletion Instructions
Last updated: July 28, 2026
This page explains how merchants can request deletion of Saleslabz account data and how connected-platform data (including Google) is handled. Full details are in our Privacy Policy.
1. Disconnect an integration
In your Saleslabz workspace, open Connections (or the relevant integration settings) and disconnect Shopify, Meta/Instagram, Google, or other connected services. Disconnecting Google stops further Google API access and removes or invalidates stored Google OAuth tokens for that workspace as part of normal disconnect handling.
2. Request workspace deletion
To request deletion of your Saleslabz workspace and associated personal/account data (including Google connection data where applicable), email contact@saleslabz.com from the email address on your account. We may verify the request before acting on it.
3. Shopify uninstall vs. deletion
- Uninstall ≠ delete. Uninstalling the Saleslabz Shopify app soft-disconnects Shopify (token cleared/disabled) while the workspace may remain during the grace window.
- Hard wipe of Shopify shop data follows Shopify’s shop/redact request (commonly about 48 hours after uninstall if not reinstalled), not a day-30 timer.
- Customer-specific Shopify deletion follows Shopify’s customers/redact and related compliance webhooks.